Shipping Policy

Last Updated: June 11, 2024

Thank you for shopping at selphor.top, owned and operated by Johann Polischansky. We are committed to providing you with the best shopping experience, including a clear and efficient shipping process. Please read our shipping policy carefully.

Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification with tracking information when your order has shipped.
  • Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods & Costs (Domestic – US)

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on your order’s weight, dimensions, and destination.

  • Standard Shipping: Estimated delivery within 3-7 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing (available for an additional fee).

Free Shipping

We are pleased to offer FREE Standard Shipping on all domestic (US) orders totaling over $50 USD before taxes and after any discounts are applied.

International Shipping (US & EU)

We are proud to offer international shipping to the United States (US) and countries within the European Union (EU).

  • International Standard Shipping: Estimated delivery times vary significantly by destination, typically ranging from 7-21 business days after processing.
  • International shipping costs will be calculated at checkout based on your location and order specifics.
  • Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost. We advise checking with your local customs office for more information before placing your order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order’s progress directly on the carrier’s website.

Shipping Address Accuracy

Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, the customer will be responsible for any re-shipping fees.

Lost or Damaged Packages

While we take every precaution to ensure your order arrives safely, we are not responsible for packages lost or damaged by the shipping carrier. If your order arrives damaged, please contact us immediately with photographic evidence, and we will assist you in filing a claim with the carrier.

Contact Information

If you have any questions about your order or our shipping policy, please do not hesitate to contact us: